Hi Dr Ajeet
I have been regularly using this product for a long time and buying the same of you. Some time I waited for a long time when you remained out of stock. Your records shall be evident to it. I started buying the same pack for $20.00 and now I had to pay $40.00, I think, there should be some encouragement particularly for regular long time customers, by way of some discount or concessions, specially for senior citizens NZ (I am 72 +)
Secondly, I found specially this batch of product is very fine powder, where as the earlier ones have been a little coarse powder, advise if it makes a difference in terms of its quality or its effects. I preferred the coarse one.
Thanks for your email to know the feedback from your customers / clients.
Kind regards
Raj
Dear Raj,
Thank you so much for your thoughtful message and for being a long-standing customer. It truly means a great deal to Dr. Ajit and the entire Ayurda team to have your trust and continued support over the years.
You’re absolutely right in observing the difference in texture. Our recent batches of Arjuna Chaal are now finely ground as part of our transition to certified organic herbs, which offer higher purity and quality. This was done to allow easier absorption when used in teas or decoctions. While the texture has changed, the therapeutic properties remain the same, and we appreciate you letting us know your preference for the coarser version.
Regarding the price, we understand your concern. Moving to organic ingredients and more sustainable practices has impacted shipping and production costs, and we’ve done our best to reflect these changes while continuing to provide high-quality wellness products.
Your thoughtful feedback is deeply valued, and we're grateful to have you as part of the Ayurda community.
Ayurda Team
- Ayurda